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Branch Relationship Head
About the role
Branch Banking at Axis Bank drives retail customer engagement and deposit mobilization. The Branch Relationship Head leads a team of 5-7 Relationship Managers, overseeing portfolio management, cross‑sell initiatives, and customer experience across ETB and NTB segments. Based in Navi Mumbai, on‑site role, responsible for growth targets, team mentorship, and coordination with branch and corporate offices.
What you’ll do
- Manage and mentor a team of Relationship Managers
- Drive liability book growth and fee income
- Oversee portfolio quality and cross‑sell initiatives
- Coordinate with branch heads and product teams
- Handle customer complaints and ensure timely resolution
- Recruit, train, and certify Relationship Managers
What you’ll bring
- 7-9 years+ experience in banking/financial services
- Leadership of a team of 5-7 RMs
Education
Post-grad