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Hiring companyBAJAJ FINANCE LIMITED
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Cluster Manager, Debt Management Services
Vizag,India Full-time On-site
About the role
Debt Management Services - SME at Bajaj Finance focuses on managing and recovering delinquent debt portfolios. The Cluster Manager leads a team to maintain immaculate portfolios, deliver nil flows, and roll back delinquent accounts from Bucket-0 & Bucket-2, while conducting personal customer visits to identify root causes. Based in Vizag with an on-site work model, the role emphasizes emotional intelligence, team development, and constant MIS monitoring.
What you’ll do
- Maintain immaculate portfolio
- Deliver nil flows and roll back delinquent accounts
- Conduct personal visits to customers to identify delinquency causes
- Regularly follow up with team
- Monitor MIS and ensure smooth updating of SOAs
Skills
Portfolio ManagementDelinquency RecoveryTeam LeadershipEmotional IntelligenceMIS Monitoring