BF
Hiring companyBAJAJ FINANCE LIMITED
Verified today
Senior Cluster Manager, Debt Management Services SME
Mumbai,Goregaon,India Full-time On-site
About the role
Debt Management Services - SME team at Bajaj Finance focuses on maintaining immaculate portfolios and reducing delinquency. The Senior Cluster Manager leads a team to monitor MIS, ensure smooth SOA updates, and conduct personal customer visits to address delinquent accounts in Bucket-0 and Bucket-2. Role involves regular follow‑ups, delivering nil flows, and driving portfolio health. Based in Mumbai, Goregaon, on‑site work model.
What you’ll do
- Maintain immaculate portfolio and monitor MIS
- Deliver nil flows and rollback delinquent accounts
- Conduct personal visits to customers to identify delinquency causes
- Lead regular follow‑up with team members
- Ensure smooth updating of statements of accounts
What you’ll bring
- 5-7 years experience in debt management
- Proven portfolio monitoring and MIS oversight
- Strong team development and emotional intelligence
- Ability to conduct customer visits and resolve delinquency
Skills
Portfolio ManagementDelinquency RecoveryTeam LeadershipMIS Monitoring