MF
Hiring companyMuthoot FinCorp
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Branch Sales and Service Manager
Mandla, Madhya Pradesh, India Full-time On-site
About the role
Muthoot FinCorp Branch in Mandla, Madhya Pradesh manages regional sales and service operations. The Branch Sales and Service Manager leads daily branch activities, oversees customer onboarding, gold loan processing, and ensures compliance with regulatory standards. Role involves driving digital tool adoption, managing cash handling, and fostering customer relationships, with on-site work at the Mandla branch.
What you’ll do
- Oversee branch daily operations and resource allocation
- Ensure timely interest collection and overdue recovery
- Promote digital tool adoption to streamline processes
- Maintain high customer service standards and resolve grievances
- Manage cash handling, fund transfers, and financial transactions
What you’ll bring
- 4-8 years experience
- Customer onboarding and KYC verification
- Gold loan application processing
- Digital tools utilization for operational efficiency
- Regulatory compliance and internal audit
Nice to have
- 4-8 years experience
- Customer onboarding and KYC verification
- Gold loan application processing
- Digital tools utilization for operational efficiency
- Regulatory compliance and internal audit
Skills
Branch ManagementCustomer ServiceGold LoansDigital ToolsCompliance