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Hiring companyConduent

Verified 4 days ago

Senior Manager, Delivery

Bangalore,India Full-time On-site

About the role

Conduent’s Delivery Management team drives operational excellence for Fortune 100 clients. The Senior Manager leads delivery teams to meet SLAs, implement process improvements, and ensure client satisfaction. Based in Bangalore, India, the role is on-site with a focus on coaching senior staff and managing resources to achieve business unit goals.

What you’ll do

  • Lead delivery teams to meet SLAs and client KPIs
  • Drive process improvements and new system implementations
  • Manage client relationships and ensure satisfaction
  • Coach and develop senior staff
  • Allocate resources to meet department goals
  • Resolve complex operational issues
  • Generate performance reports for business decisions
  • Ensure compliance with policies and local regulations

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