MG
Hiring companyMagnetic Group
Verified today
Customer & Sales Support Coordinator
New Delhi, Delhi, India Full-time On-site
About the role
A dynamic role supporting sales and customer operations in the aviation sector, ensuring timely order processing, shipment coordination, invoicing, and high customer satisfaction while maintaining compliance and collaborating closely with the trading team.
What you’ll do
- Monitor received requests and purchase orders
- Organize shipments and file internal records
- Issue invoices to customers
- Ensure timely order completion
- Maintain high customer satisfaction
- Assist sales staff with daily tasks
- Ensure compliance with policies
What you’ll bring
- Mid-level experience in aviation sales/purchasing
- Excellent verbal and written English
- Proficient with MS Office, ERP, CRM
- Goal‑driven, proactive, persuasive
- Friendly, engaging, team player
- Strong time‑management and organization
- Attention to detail, multitasking
- Quantum system experience a plus
Skills
Order monitoring and completionShipment organization and paperworkInvoice issuanceCustomer satisfaction managementSales support and problem solvingCompliance with internal policiesIT system proficiency (MS Office, ERP, CRM)Effective communication
Benefits
- Health insurance
- Company events
- Movie nights
- Background check required