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Hiring companyAT&T

Verified yesterday

Senior ServiceNow Developer

Bengaluru, India Full-time

About the role

ServiceNow Development Team at AT&T builds and maintains enterprise ServiceNow solutions. The Senior ServiceNow Developer designs medium-complexity enhancements, creates integrations via REST and SOAP, and optimizes platform performance. Works onsite in Hyderabad and Bengaluru, collaborating with Tier 2 engineers and mentoring junior staff.

What you’ll do

  • Design and implement enhancements on ServiceNow platform
  • Develop business rules, script includes, client scripts, UI policies, and actions
  • Create and maintain Flow Designer workflows and service catalog items
  • Integrate ServiceNow with external systems via REST/SOAP APIs
  • Analyze and resolve complex incidents and perform root cause analysis
  • Support platform clone, upgrade, and release activities
  • Conduct code reviews and provide technical guidance
  • Document designs, configurations, and troubleshooting guides

What you’ll bring

  • 8+ years ServiceNow development
  • Strong JavaScript scripting
  • REST and SOAP API integration
  • Flow Designer workflow creation
  • ITSM/ITOM/HRSD module experience
  • Performance tuning and incident resolution
  • Mentoring junior engineers
  • ServiceNow certifications (CSA required)

Skills

ServiceNowJavaScriptREST APIsSOAP APIsFlow DesignerITSMPerformance TuningIncident Management