Verified yesterday
Senior ServiceNow Developer
About the role
ServiceNow Development Team at AT&T builds and maintains enterprise ServiceNow solutions. The Senior ServiceNow Developer designs medium-complexity enhancements, creates integrations via REST and SOAP, and optimizes platform performance. Works onsite in Hyderabad and Bengaluru, collaborating with Tier 2 engineers and mentoring junior staff.
What you’ll do
- Design and implement enhancements on ServiceNow platform
- Develop business rules, script includes, client scripts, UI policies, and actions
- Create and maintain Flow Designer workflows and service catalog items
- Integrate ServiceNow with external systems via REST/SOAP APIs
- Analyze and resolve complex incidents and perform root cause analysis
- Support platform clone, upgrade, and release activities
- Conduct code reviews and provide technical guidance
- Document designs, configurations, and troubleshooting guides
What you’ll bring
- 8+ years ServiceNow development
- Strong JavaScript scripting
- REST and SOAP API integration
- Flow Designer workflow creation
- ITSM/ITOM/HRSD module experience
- Performance tuning and incident resolution
- Mentoring junior engineers
- ServiceNow certifications (CSA required)