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Customer Relationship Officer
About the role
Customer Relationship Officer at MSME Business drives end‑to‑end loan disbursement by coordinating sourcing channels and internal stakeholders. The role manages and motivates a sales team, oversees dealer empanelment, ensures compliance and credit approval, and leads hiring, training and development to hit targets. Based in Bathinda, Punjab, India, the position is on‑site with a full‑time schedule.
What you’ll do
- Manage and motivate sales team to achieve targets
- Empanel new dealers and allocate resources
- Ensure process & documentation compliance, FI, agreement execution & credit approval
- Hire, train and develop sales team
What you’ll bring
- 5-10 years experience in customer relationship management
- Graduate degree in any specialization
Benefits
- Competitive salary
- Health insurance
- Performance bonuses
- Professional development opportunities
- Employee recognition program