Manager, Retail Store Operations

About the role

Retail Store Operations team at Vodafone Idea Limited oversees customer service, sales, and revenue targets across all telecom products. The Manager drives store performance by achieving sales goals, managing inventory, executing marketing promotions, and leading a team to ensure high customer satisfaction. Mumbai, On-site, full-time role with focus on profitability and team development.

What you’ll do

• Achieve sales targets for all products
• Deliver revenue and profitability targets
• Manage store inventory and upkeep
• Execute marketing and branding activities
• Resolve store and channel issues promptly
• Maintain high employee retention and performance

What you’ll bring

• 1-5 years retail store and customer relationship management
• Revenue target achievement and cost management
• Technical/professional qualifications
• Graduation

Education

Graduation