Manager, Retail Store Operations

About the role

Role Store Manager Retail Job Level/ Designation M1 /manager Function / Department Retail Location Ahmedabad Job Purpose Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.) Key Result Areas/Accountabilities Sales acquisition Customer Service Store management People management Marketing Store profitability HSW Core Competencies, Knowledge, Experience Good communication and convincing skills Customer handling Store handling Team handling skills Decision making and delivering results Must have technical / professional qualifications Graduate Years of Experience 2-5 years on role experience Industries to look from Telecom Retail Ideal Organizations to look from Direct reports All store staff Phone Prescreen Pointer Questions (Must Haves for any Candidate submissions preferably from Hiring Manager) 1) Team handling 2) Customer front facing 3) Sales experience 4) Fluent communication 5) 2-5 years on role experience 6)

What you’ll do

• Overall responsibility for store activities
• Sales acquisition
• Customer service
• Store management
• People management
• Marketing
• Store profitability

What you’ll bring

• Team handling
• Customer front facing
• Sales experience
• Fluent communication
• 2-5 years role experience

Education

Graduate