Manager, Retail Store Operations

About the role

Retail Operations at Vodafone Store, responsible for overall store activities including sales acquisition, customer service, and profitability across postpaid and prepaid products. Leads a team of store staff, drives revenue targets, and ensures excellent customer experiences in Ahmedabad, Gujarat, India with on-site work. Manages people, marketing initiatives, and store management functions.

What you’ll do

• Oversee daily store operations and sales targets
• Manage customer service delivery and issue resolution
• Lead and develop store staff
• Implement marketing and promotional activities
• Ensure store profitability and compliance

What you’ll bring

• 2-5 years retail store management experience
• Graduate degree required
• Strong communication and customer handling skills
• Team leadership and decision‑making abilities
• Experience in telecom retail preferred