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Hiring companyAxios International

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Patient Care Coordinator

Mumbai,India,India Full-time On-site

About the role

Operations team at Axios International supports patient support programs, ensuring patients receive timely, compassionate assistance throughout their treatment journey. The Patient Care Coordinator manages program enrollment, maintains accurate patient records, coordinates with healthcare providers, ensures medication delivery, prepares performance reports, and complies with regulations. Mumbai, India, on-site office with frequent travel to clients and partners.

What you’ll do

  • Assist line manager and program team in managing patient support programs
  • Maintain accurate patient files and electronic records
  • Ensure timely enrollment of eligible patients
  • Educate and coordinate with patients for seamless enrollment
  • Accompany team to healthcare providers and support sites
  • Ensure efficient medication delivery to patients
  • Prepare and maintain regular program performance reports
  • Participate in required training and report adverse events
  • Perform administrative duties related to program operations
  • Utilize Axios Patient Management System for all activities
  • Ensure compliance with laws, regulations, and company policies

What you’ll bring

  • Degree or diploma in medical or social work
  • 0-1 year experience in healthcare or scientific field
  • Experience in data monitoring and management
  • Experience in logistics or supply chain coordination
  • Customer service management experience
  • Ability to travel frequently to clients and partners
  • Flexibility in working hours
  • Strong command of written and spoken English

Skills

Patient coordinationData managementStakeholder liaisonReportingComplianceLogisticsCommunicationTraining