Patient Care Coordinator

About the role

The Patient Care Coordinator at Axios International (Operations) supports and manages Patient Support Programs in Ahmedabad, India, ensuring patients receive timely, compassionate assistance throughout their treatment journey. Day-to-day work includes liaising with stakeholders, maintaining accurate patient files, enrolling eligible patients, coordinating with healthcare providers and pharmacies, preparing program performance reports, and using the Patient Management System. The role is based in the regional office and requires frequent travel to clients and partners, with flexibility in working hours.

What you’ll do

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders
• Maintain accurate, complete patient files, prepared for timely submission in line with project standards
• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines
• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures
• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation
• Ensure patients receive their medications efficiently and without delay
• Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics
• Maintain and update electronic records related to patient data and quality assurance

What you’ll bring

• A Degree or Diploma in any medical background or social work is ideal
• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal
• Ability to apply job knowledge
• Concern for order and quality
• Adaptability and flexibility
• Dependability
• Teamwork
• Flexibility in ability to travel and working hours

Skills

Education

A Degree or Diploma in any medical background or social work is ideal