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Account Manager II
About the role
Retail Business Services (RBS) Vendor Success Program (VSP) Team at Amazon drives growth for US retail vendors through strategic account management. The Account Manager II builds and cultivates vendor relationships, analyzes performance data, and leads cross‑functional initiatives to improve seller experience. Based in Bengaluru, on‑site at the Amazon BLR office, working USA shift hours (04:00 pm IST‑01:00 am IST).
What you’ll do
- Develop and execute business strategies for vendor growth
- Identify new opportunities and lead project plans
- Monitor seller satisfaction and drive improvement initiatives
- Simplify processes and scale improvements across organizations
- Collaborate with internal teams to resolve vendor issues
What you’ll bring
- 3+ years client or vendor facing experience
- Negotiation and relationship management expertise
- Data analysis to assess performance drivers
Nice to have
- Experience aggregating and analyzing campaign metrics
- Proven track record building stakeholder relationships
Skills
Education
Bachelor's degree