About the role

C.H. Robinson Worldwide's Ocean Export team ensures seamless international shipping by managing end‑to‑end shipment lifecycles for assigned accounts. The Assistant Manager drives operational excellence, maintains data integrity in Navisphere, coordinates bookings, filings, and invoicing, and mentors peers on pricing and SOP compliance. Based in Haryana, Delhi, India, this on‑site role works closely with customers, agents, and internal teams to resolve issues and improve processes.

What you’ll do

Maintain operational excellence across shipment lifecycle
Input financial components for accurate billing
Create and update shipments in Navisphere ensuring data integrity
Provide complex quotes and pricing strategy coaching
Act as key customer contact and subject‑matter expert
Build and maintain strong customer and vendor relationships
Monitor shipment trends and recommend technology improvements
Support sales and account managers with reporting

What you’ll bring

Bachelor’s degree
Minimum 3 years ocean export experience
Advanced Microsoft Office proficiency
Fluent English

Nice to have

Bachelor’s degree
3+ years ocean export experience
Advanced Microsoft Office proficiency
Fluent English

Skills

International shippingNavispherePricing strategyCustomer relationshipData integrityProcess improvementTeam mentorshipCompliance

Benefits

Group Mediclaim Policy
Group Personal Accident policy
Variable Pay based on position
Flexible work arrangements
Paid leaves and holidays

Education

Bachelor’s degree