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Assistant Manager, Ocean Operations
About the role
Global Operations team at Flexport drives end‑to‑end supply chain excellence for customers worldwide. As an Assistant Manager, Ocean Operations you will coordinate ocean freight logistics across the ISC region, ensuring shipments move on‑time, handling exceptions, and collaborating with carriers, customs and warehouses. Chennai, India – on‑site role, hybrid schedule not specified.
What you’ll do
- Coordinate day‑to‑day logistics with ocean carriers, cartage partners, customs and warehouses
- Execute end‑to‑end freight movement within the regional network
- Monitor KPIs and SLAs to ensure quality and on‑time performance
- Resolve client issues quickly and escalate when necessary
- Follow standard operating procedures and drive process improvements
What you’ll bring
- Bachelor's degree
- 5+ years global forwarding experience
- 4+ years ocean freight or import compliance experience
- Strong critical thinking and attention to detail
- Effective communication and interpersonal skills
- Collaborative team player
- Exceptional organizational and planning abilities
- Proficient in MS Office or Google apps
Skills
Education
Bachelor's