Senior Loan Servicing Representative

About the role

Loan Servicing team at Wells Fargo focuses on delivering reliable loan servicing operations and risk‑compliant customer support. The Senior Loan Servicing Representative mentors less experienced staff, resolves complex client issues, and drives process improvements across documentation and operational workflows. Hyderabad, India, on-site, hybrid schedule not specified.

What you’ll do

• Support performance of less experienced loan servicing staff
• Provide lending support in operations, documentation, and customer service
• Identify and implement process improvements within loan servicing
• Review and file claims ensuring compliance with policies and regulations
• Deliver guidance and training to team members

What you’ll bring

• 2+ years of Loan Servicing support experience
• Equivalent experience through work, training, military service, or education

Skills