Verified 3 days ago
Senior Loan Servicing Representative
About the role
Loan Servicing team at Wells Fargo focuses on supporting credit operations through efficient loan servicing processes. The Senior Loan Servicing Representative mentors junior staff, resolves complex client issues, and drives process improvements within the loan servicing function. Hyderabad, India, on-site work model.
What you’ll do
- Support performance of less experienced loan servicing staff
- Provide lending support service in operations, documentation, and customer service to credit teams
- Analyze issues and identify improvement opportunities
- Provide subject matter expertise and interpret procedures
- Review and file claims ensuring compliance
What you’ll bring
2+ years of Loan Servicing support experience