Chuno
Back to jobs
H
Hiring companyHarness

Active listing

Customer Account Manager

Remote,India Full-time Remote

About the role

Customer Success at Harness, the AI Software Delivery Platform, helps customers accelerate software releases while ensuring security and cost efficiency. The Customer Account Manager owns the end‑to‑end journey from onboarding through adoption, program‑managing multi‑workstream implementations and driving product adoption across engineering, security and executive teams. Remote, India, with flexible work schedule and comprehensive benefits.

What you’ll do

  • Own the full customer lifecycle from onboarding to value realization
  • Develop and execute success plans aligned to business goals
  • Program‑manage implementation roadmaps, milestones, scope and risk
  • Lead weekly status cadences and executive business reviews
  • Drive product adoption and monitor customer health
  • Maintain clean project and delivery hygiene across portfolio

What you’ll bring

  • 5+ years in Customer Success, Technical Account Management, Program Management, or Professional Services in SaaS
  • Hands‑on experience with CI/CD, DevOps and platform engineering
  • Proficiency with Salesforce, Gainsight, Jira or similar tools
  • Strong executive and technical relationship‑building skills
  • B.S. in Computer Science, Engineering or related field or equivalent experience

Skills

Customer SuccessTechnical Account ManagementProgram ManagementCI/CDDevOpsSalesforceGainsightJira

Benefits

  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible work schedule and time off
  • Monthly internet reimbursement
  • Social and team‑building events

Keep exploring

Similar opportunities.

See all similar roles
FP

Fresh Prints

Account Manager / Customer Success Manager, Jewelry

Frontier at Fresh Prints helps companies build full-time, cross-functional teams abroad. As an Account Manager / Customer Success Manager for the jewelry client EverSpark, you will guide customers through the custom jewelry design and manufacturing workflow, handling inquiries, gathering requirements, and coordinating with CAD and production teams. This remote role works US business hours from India or the Philippines.

Remote,IndiaRemoteFull-time

Verified yesterday

U

UKG

Account Manager II

Managed Services Business Partner team at UKG focuses on ensuring consistent service delivery and high customer satisfaction for the workforce operating platform. The Account Manager II supports senior Business Partners by maintaining account documentation, tracking activities, and assisting with reporting and communication to strengthen customer relationships. Based in Noida, India, this on-site role involves close collaboration with internal teams and customers to monitor account health, manag

Noida,UP,IndiaOn-siteFull-time

Active listing

H

HackerRank

Customer Account Manager, SMB

Customer Success team at HackerRank drives adoption of its skill‑based hiring platform for developers. The Customer Account Manager, SMB builds tailored account strategies, leads renewals and expansion, and partners with HR and technical stakeholders to ensure hiring goals are met. Bangalore, hybrid work model, relocation assistance available.

Bangalore,,IndiaHybridFull-time

Active listing