JP
Hiring companyJio Platforms Limited
Verified today
Resident Engineer Entry Service Assurance
Jaipur,India Full-time On-site
About the role
Customer Service department at Jio Platforms, focused on service assurance for enterprise clients. The Resident Engineer resolves service requests, coordinates fault resolution across ESOC, ENOC, Field, and NHQ teams, and monitors link status and SLA compliance. Jaipur location, on-site work model.
What you’ll bring
- 5-7 years experience
- BE/BTech/Diploma
Skills
Customer FocusManagement QualityPeople ManagementOral CommunicationWritten Communication