JP
Hiring companyJio Platforms Limited
Verified 2 days ago
Resident Engineer Entry Service Assurance
Pune,India Full-time On-site
About the role
Resident Engineer Entry Service Assurance at Jio Platforms Limited works within the Customer Service department to ensure high availability and performance of client links. The role coordinates with internal teams such as ESOC, ENOC, Field, and NHQ to resolve service requests, monitor DC/DR links, and manage fault trackers, while producing regular SLA and performance reports. Pune, on-site, hybrid schedule not specified, relocation assistance not mentioned.
What you’ll bring
- 5-7 years experience
- BE/BTech/Diploma
Skills
Customer FocusedManagement QualityPeople ManagementOral CommunicationWritten Communication