DI
Hiring companyDatamark Inc
Verified yesterday
Customer Service Agent
Mumbai,India Full-time Remote
About the role
DATAMARK, Inc. seeks a Customer Service Agent to support global clients by managing communications between interpreters and customers. Responsibilities include determining caller language needs, entering customer data, accessing databases, and transferring calls to appropriate staff. The role requires excellent customer service, communication, and keyboarding skills, professionalism, accuracy, and speed. Candidates must be fluent in English and reside in Mumbai for remote work.
Nice to have
- Excellent customer service skills
- Strong communication and interpersonal skills
- Proficient keyboarding
- Professionalism, accuracy, and speed
- Fluency in English
- Computer terminal proficiency
Skills
Customer ServiceCommunicationKeyboardingData EntryCall HandlingProblem SolvingTeam CollaborationTime Management
Benefits
- Private Health Insurance
- Paid Time Off
- Work From Home
- Performance Bonus