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Hiring companyBill Gosling Outsourcing
Verified 6 days ago
Agent, Customer Service Representative
Gurgaon,India Full-time On-site
About the role
Bill Gosling Outsourcing’s Customer Experience team in Gurgaon drives customer satisfaction by handling inquiries, resolving issues, and maintaining accurate records. The Agent role engages customers via calls, emails, and other channels, ensuring timely, courteous support and meeting performance metrics. On-site in Gurgaon, the position offers a collaborative environment with growth and training opportunities.
What you’ll do
- Respond to customer inquiries
- Update customer files
- Meet performance metrics
- Engage via calls and emails
What you’ll bring
- High School Diploma
- English proficiency
Nice to have
- Customer service experience
- Strong communication skills
Benefits
- Growth opportunities
- Paid training
- Team-oriented culture
- Diversity & inclusion
- State-of-the-art offices