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Hiring companyAXIS BANK LTD.
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CBG SBB Relationship Manager - Working Capital
Dehradun
About the role
The CBG: SBB Relationship Manager - Working Capital at AXIS BANK LTD. in Dehradun is part of the bank's sales force, primarily responsible for acquiring customers and exploring new business opportunities. Day-to-day, the role manages a team of executives selling loan products, maps market and customer needs, handles end-to-end product activities from login to disbursement, and ensures customer satisfaction. The position reports within the CBG department under the SBB sub-department with a matrix reporting line to SM/AVP/VPL levels.
What you’ll do
- Ensure achievement of top line business targets by sourcing business through channel teams
- Build and nurture relationships with bank branches and cross-sell other products
- Handle all end-to-end activities related to the product from login to disbursement
- Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows
- Prevent or minimize fraudulent/risky proposals entry into the system
- Act as absolute owner of the mapped book and manage the customer life cycle
- Manage portfolio health, DPDs, and timely interest servicing
- Effectively use digital platforms like Project Neo, various STP journeys, Business App, Siddhi and others to extend faster and better experience
What you’ll bring
- Graduation or post-graduation from a recognized institute
- 5 to 8 years of relevant experience
- Strong sales orientation
- Knowledge of regulatory guidelines and norms
- Capability to handle pressure and meet deadlines
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills
- Proficiency in managing complex client relationships and diverse stakeholders
Skills
Sales orientationRegulatory complianceRisk managementClient relationship managementCross-sellingPortfolio managementDigital platform usageStakeholder management
Education
Graduation/post-graduation from a recognized institute