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Hiring companyAXIS BANK LTD.
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SBB Relationship Manager - Working Capital
Chennai
About the role
The CBG: SBB Relationship Manager - Working Capital role at Axis Bank Ltd. in Chennai is part of the bank's sales force, focused on acquiring new customers and growing the lending book through NTB and ETB portfolio expansion. Day-to-day, the RM manages a team of executives, sources business via channel teams, handles end-to-end loan product activities from login to disbursement, and ensures high-quality customer service. The position reports within the CBG department under SBB, operating at a Grade A/DM/M/SM level with matrix reporting to a Business SM/AVP/V.P.
What you’ll do
- Ensure achievement of top-line business targets by sourcing business through channel teams
- Build and nurture relationships with bank branches and cross-sell other products
- Handle all end-to-end activities related to the product from login to disbursement
- Liaise with various departments such as Credit and Operations to ensure smooth process flows
- Prevent or minimize fraudulent and risky proposals from entering the system
- Act as the absolute owner of the mapped book and manage the customer life cycle
- Manage renewals, deferrals, portfolio health, DPDs, and timely interest servicing
- Effectively use digital platforms like Project Neo, STP journeys, Business App, and Siddhi to deliver faster and better customer experiences
What you’ll bring
- Graduation or post-graduation from a recognized institute
- 5 to 8 years of overall experience
- At least 2 years of sales experience
- Strong sales orientation
- Knowledge of regulatory guidelines and norms
- Strong risk and compliance mindset
- Capability to handle pressure and meet deadlines
- Adept at communication and interpersonal skills
Skills
Sales orientationRegulatory complianceRisk managementClient relationship managementCross-sellingPortfolio managementDigital banking platformsStakeholder management
Education
Graduation/post-graduation from a recognized institute