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SBB Relationship Manager - Working Capital
About the role
The CBG: SBB Relationship Manager - Working Capital at Axis Bank Ltd. in Panipat is part of the bank's sales force, responsible for acquiring customers and exploring new business opportunities. Day-to-day, the role manages a team of executives selling loan products, handles end-to-end product activities from login to disbursement, nurtures branch relationships, and ensures customer satisfaction while meeting top-line business targets. The position reports through a matrix structure and requires 8-12 years of experience.
What you’ll do
- Ensure achievement of top-line business targets by sourcing business through channel teams
- Build and nurture relationships with bank branches and cross-sell other products
- Handle all end-to-end activities related to the product from login to disbursement
- Liaise with various departments (Credit/Operations etc.) to ensure smooth process flows
- Prevent/minimize fraudulent or risky proposals entry into the system
- Act as absolute owner of the mapped book and manage the customer life cycle
- Manage portfolio health, DPDs, and timely interest servicing
- Effectively use digital platforms like Project Neo, STP journeys, Business App, and Siddhi
What you’ll bring
- Graduation/post-graduation from a recognized institute
- 8-12 years of experience
- Strong sales orientation
- Knowledge of regulatory guidelines and norms
- Capability to handle pressure and meet deadlines
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills
- Proficiency in managing complex client relationships and diverse stakeholders
Skills
Education
Graduation/post-graduation from a recognized institute