Senior Salesforce Administrator

About the role

This Senior Salesforce Administrator role supports one of Weekday's clients, maintaining a business-critical Salesforce CRM used across commercial and support functions. Day-to-day, you will serve as the primary point of contact for Salesforce requests, incidents, and user support, collaborating with global stakeholders—especially teams in Germany—while ensuring smooth CRM operations, data quality, and continuous improvements. The position is based in Chennai, Tamil Nadu, India, and is full-time.

What you’ll do

• Serve as the primary point of contact for Salesforce-related requests, incidents, and user support
• Support and maintain a business-critical Salesforce CRM environment across commercial and support functions
• Work closely with global stakeholders, particularly teams based in Germany
• Resolve user issues and maintain data quality
• Support business processes within the Salesforce ecosystem
• Drive continuous improvements across Salesforce
• Ensure smooth CRM operations
• Collaborate with teams using Jira, Confluence, and PowerBI

What you’ll bring

• Minimum 5 years of professional experience as a Salesforce Administrator
• Salesforce Certified Administrator credential
• Strong Salesforce administration expertise
• Excellent stakeholder management skills
• Service-oriented mindset
• Fluent English
• Any Undergraduate or Postgraduate degree
• Ability to work during German business hours

Nice to have

• Minimum 5 years of professional experience working with Salesforce in an administrator role
• Salesforce Certified Administrator
• Strong Salesforce administration expertise
• Excellent stakeholder management skills
• Service-oriented mindset
• Fluent English
• Any Undergraduate or Postgraduate degree
• Availability during German business hours

Skills

Education

Any Undergraduate (or) Postgraduate Degree