Verified today
Senior Salesforce Administrator
About the role
Digital Operations Group at AHEAD builds platforms for digital business. The Senior Salesforce Administrator will manage, optimize, and expand the Salesforce environment across Sales Cloud, CPQ, Billing and Service, collaborating with architects, developers and business stakeholders. Remote work from India, supporting global Business Applications team and agile delivery.
What you’ll do
- Administer and maintain Salesforce environments ensuring stability, data integrity and security
- Build and optimize declarative automation such as Flows, Approval Processes and Validation Rules
- Support projects across Sales, CPQ, Billing and Service by configuring solutions
- Collaborate with architects and developers to translate requirements into scalable configurations
- Manage data imports, cleansing, deduplication and quality monitoring
- Create documentation and runbooks for configurations and processes
- Deliver end‑user training and promote best practices
- Monitor performance, troubleshoot issues and recommend improvements
What you’ll bring
- 5+ years Salesforce administration experience
- Hands‑on with Sales Cloud, CPQ and Billing
- Expertise in Flows, Reports, Dashboards, Page Layouts, Permission Sets
- Experience managing large‑scale data and complex security models
- Agile/sprint‑based development experience
- Strong troubleshooting and business translation skills
- Excellent communication with technical and non‑technical stakeholders
- Salesforce Certified Administrator and Advanced Administrator
Skills
Benefits
- Comprehensive health insurance
- Paid time off and company holidays
- Flexible work arrangements
- Learning and development opportunities
- Retirement and statutory benefits
Education
Bachelor’s degree in Computer Science, Information Systems or related field