MB
Hiring companyMSME Business
Verified today
Customer Relationship Officer
Lucknow, Uttar Pradesh, India Full-time
About the role
Customer Relationship Officer at MSME Business, responsible for sourcing and managing relationships with loan sourcing channels and coordinating with internal stakeholders to ensure end‑to‑end loan disbursement processes. The role drives sales team performance, empanelment of new dealers, resource allocation, and compliance with documentation, FI, and credit approval procedures. Based in Lucknow, India, the position requires on‑site presence with no remote option.
What you’ll do
- Manage and motivate sales team to achieve targets
- Empanel new dealers and allocate resources
- Ensure process and documentation compliance, FI, agreement execution, and credit approval
- Hire, train, and develop sales team
What you’ll bring
- 5-10 years experience in customer relationship management
- Graduate degree in any specialization
Skills
Customer Relationship ManagementSales Team LeadershipProcess ComplianceDocumentation ManagementCredit ApprovalDealer EmpanelmentResource AllocationTeam Training
Benefits
- Competitive salary
- Performance bonuses
- Health insurance
- Paid leave
- Employee development programs