Reservation Executive

About the role

Accor seeks a Reservation Executive in Mysuru, India, to manage guest bookings and maximize revenue within its hospitality network. The role involves processing reservations, utilizing booking platforms, and applying revenue management principles to optimize occupancy. This full-time position requires a detail-oriented professional with strong organizational skills to support the team's operational success.

What you’ll do

• Process and manage room reservations efficiently while ensuring accuracy in all booking details
• Utilize hotel reservation systems and booking platforms to maintain up-to-date occupancy records
• Apply revenue management principles and upselling techniques to maximize room revenues
• Respond promptly to guest inquiries and resolve reservation-related issues with professionalism
• Prepare and analyze monthly statistical reports, occupancy forecasts, and reservation trends
• Supervise and delegate tasks to reservation associates, providing guidance and support

What you’ll bring

• Minimum 2 years of professional experience in Reservations, Front Office, Guest Services, or related hospitality roles
• Excellent verbal and written communication skills in English; proficiency in additional languages is highly preferred
• Strong proficiency with hotel reservation systems, booking platforms, and property management software
• Demonstrated ability to multitask effectively while maintaining accuracy and attention to detail

Skills

Benefits

• Exclusive benefits specific to the sector
• Opportunity to discover other professions and pursue career opportunities globally