JP
Hiring companyJio Platforms Limited
Verified today
Resident Engineer Entry Service Assurance
Indore,India Full-time On-site
About the role
Customer Service team at Jio Platforms ensures reliable service assurance for enterprise customers. The Resident Engineer coordinates with internal JIO teams and customer stakeholders to resolve service requests, monitor link status, and manage fault escalations. Role involves daily reporting, SLA tracking, and stakeholder communication, based in Indore with on-site work model.
What you’ll bring
- 2-5 years experience
- Graduate (B.E) degree
- CCNA certification
Skills
Customer FocusManagement QualityPeople ManagementOral CommunicationWritten Communication
Education
Graduate (B.E)