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Hiring companyEXL

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Technology Solutions Delivery Senior Consultant

Bengaluru, Karnataka, India Full-time Hybrid

About the role

The AVP – Technology Service Delivery leads delivery of cutting‑edge technology services across diverse industries such as telecom, media, and utilities. This client‑facing role blends technical expertise, stakeholder management, and strong communication to ensure high‑quality, timely, and cost‑effective solutions. Responsibilities include responding to client RFPs, pricing technology solutions, managing programs and transitions, and overseeing financials. The role spans cloud, AI, digital workplace, contact center, telecom, and network technologies, requiring innovative thinking to align technology with business objectives. The leader collaborates with operating and growth teams to drive service delivery excellence, foster innovation, and maintain reliability and efficiency of technology services.

What you’ll do

  • Client‑Facing Delivery Ownership: develop strategy
  • Technology Solutions Ownership: oversee delivery across domains
  • Strategic Engagement & Innovation: drive innovation, partner with ops
  • Process Excellence & Quality Assurance: enhance processes, improve efficiency
  • Stakeholder Management: build relationships, influence decisions
  • Communication & Influence: articulate value, drive consensus

What you’ll bring

Bachelor’s degree in IT, Computer Science, or related field; master’s preferred.

Skills

AWS CloudArtificial IntelligenceAttention To ConsistencyITIL MethodologyInternal CommunicationsInterpersonal Relationship BuildingLeadership CapabilitiesWorking under Pressure

Education

Bachelor's Degree

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