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Hiring companyMSME Business
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Customer Relationship Officer
Tiruporur, Tamil Nadu, India Full-time On-site
About the role
Customer Relationship Team at MSME Business focuses on servicing branch customers and driving new‑to‑bank acquisition. The role handles branch operations, area mapping, cold calls, KYC compliance, cross‑selling insurance/investments and activating digital banking for new clients. Based in Tiruporur, Tamil Nadu, India, on‑site work at the branch office.
What you’ll do
- Servicing branch customers and maintaining audit‑compliant operations
- Executing area mapping, cold calls and BTL activities to meet acquisition targets
- Completing accurate AOF/KYC and ensuring error‑free CKYC submissions
- Cross‑selling insurance/investments and activating digital banking for new customers
- Managing assigned portfolio for balances, usage and service requests within TAT
What you’ll bring
- 1-5 years sales/service experience
- Graduate degree (any specialization)
Nice to have
- 1-5 years sales/service experience
- Graduate degree (any specialization)