Lead Assistant Manager-Order to Cash-Billing & Billing Support

About the role

Lead Assistant Manager overseeing end-to-end Order to Cash and Billing Support. Expert in O2C process, billing, account receivable principles, and client communication via email and MS Teams. Strong Excel skills, compliance knowledge, KPI achievement, client reporting, and data analysis for problem resolution.

What you’ll do

• Own end-to-end O2C process.
• Handle billing queries with clear communication.
• Apply account receivable principles.
• Engage customers via email and MS Teams.
• Advocate customer needs internally.
• Leverage Excel for analysis.
• Ensure compliance with rules.
• Escalate or resolve requests.
• Meet client KPI targets.
• Update client reporting systems.
• Communicate fluently with teams and clients.
• Analyze data for rapid problem solving.

What you’ll bring

Bachelor's/Master's in Commerce/Finance or qualified accountant 8-10 yrs

Skills

Education

Bachelor's Degree