E
Hiring companyEXL
Verified today
Lead Assistant Manager - Order to Cash Billing & Billing Support
Noida, Uttar Pradesh, India Full-time Hybrid
About the role
Lead Assistant Manager overseeing Order to Cash billing and support functions. Drives end-to-end O2C processes, ensuring accurate billing, query resolution, and compliance with accounting standards. Manages customer interactions via email and MS Teams, representing Voice of the Customer. Utilizes strong Excel skills for reporting and KPI tracking. Leads a team in a hybrid environment, balancing on-site and remote collaboration.
What you’ll do
- Excellent knowledge of end-to-end O2C process
- Experience in billing and query handling
- Strong Excel skills
- Customer communication via email and MS Teams
- Voice of the Customer representation
- Compliance with rules and regulations
- KPI achievement
- Client reporting
What you’ll bring
- Bachelor's or Master's in Commerce/Finance
- 8-10 years experience
Skills
Attention To ConsistencyERP ManagementInternal CommunicationsInterpersonal Relationship BuildingLeadership CapabilitiesMicrosoft OfficeWorking under Pressure
Education
Bachelor's or Master's