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Hiring companyEXL
Verified today
Lead Assistant Manager-Order to Cash-Collections / Credit (Portfolio) Management
Noida, Uttar Pradesh, India Full-time On-site
About the role
Oversee credit collection processes, update aged debtor reports, coordinate with cross‑functional teams, and prepare cash forecast files to support stakeholder decisions. Ensure timely payments, maintain accurate records, and meet SLAs for collection performance.
What you’ll do
- Monitor customer accounts to ensure payments within agreed terms
- Maintain accurate records of customer accounts, credit limits and collection activities
- Prepare regular reports on debtor balances, aging analysis and collection performance
- Chase overdue invoices via emails and calls and update reports in real time
- Liaise with all relevant departments to resolve disputes and discrepancies
- Escalate high-risk accounts to management and recommend appropriate action
- Prepare cash forecast files based on multiple factors
- Align with cash application team to ensure correct allocation of cash receipts
- Call agencies and clients to provide updates on debtor report
- Meet defined SLAs for timeliness, accuracy and responsiveness
What you’ll bring
Graduate Commerce with 6-9 years in Accounts Receivable (Credit Control)
Skills
Attention To ConsistencyCoupa SoftwareEnterprise Resource PlanningInternal CommunicationsInterpersonal Relationship BuildingLeadership CapabilitiesMicrosoft OfficeSAP Enterprise Resource PlanningWorking under Pressure
Education
Bachelor's Degree