About the role

Freudenberg's Order-to-Cash team drives efficient order processing and customer satisfaction. The Assistant Manager oversees daily sales performance, manages order lifecycle from entry to post‑order activities, and leads continuous improvement initiatives across SAP SD, CRM, and finance systems. Bangalore office, on-site work model, with cross‑functional collaboration across IT, Finance, Logistics, and Sales.

What you’ll do

Monitor daily sales performance against targets
Review pending orders, credit status, and material availability
Coordinate credit approvals and material dispatch planning
Generate sales analytics and support decision‑making
Handle customer complaints, returns, and credit notes
Manage pricing activities and ensure contract compliance
Collaborate with cross‑functional stakeholders to optimize O2C processes
Identify and drive process improvement initiatives

What you’ll bring

Hands‑on experience with SAP SD module and Order‑to‑Cash processes
Knowledge of SAP, CRM systems, and distributor/customer portals
Understanding of payment processes, receivables management, and taxation
Experience in manufacturing or industrial sectors
Excellent written, verbal, and interpersonal communication
Strong time‑management and multitasking under pressure
Customer‑centric mindset with problem‑solving skills
Proficiency in Microsoft Office