G
Hiring companyGoogle
Active listing
Vendor Performance Manager, SMB Growth
Hyderabad, Telangana, India
About the role
Google Customer Solutions (GCS) drives vendor sales performance for SMB growth. The Vendor Performance Manager analyzes vendor metrics, builds quarterly strategies, and shares insights with sales leadership while ensuring SLA compliance through audits and quality reviews. Hyderabad, India, on-site role with non‑standard hours, offering collaboration across global markets and cross‑GCS initiatives.
What you’ll do
- Build quarterly strategy with vendor leaders
- Monitor weekly sales performance metrics
- Present insights to Google sales leadership
- Conduct call audits and quality reviews
- Maintain vendor SLA and KPI compliance
- Foster trusted relationships with vendor sales managers
- Support cross‑GCS collaboration initiatives
What you’ll bring
- 7 years operations or business management experience
- 7 years vendor management experience
- 7 years analytics or project management tools usage
Nice to have
Bachelor's degree or equivalent practical experience
Skills
vendor managementsales analyticsproject managementperformance metricsSLA compliancecross‑functional collaboration
Education
Bachelor's degree