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Associate Technical Support Analyst
About the role
Perceptive supports the biopharmaceutical industry in accelerating medical treatments to market. As an Associate Technical Support Analyst based in Hyderabad, you provide technical assistance and ensure system reliability. This full-time role operates on a hybrid work model.
What you’ll do
- Provide technical support and assistance
- Identify and implement process improvements
- Manage workload and prioritize tasks effectively
- Participate in skills improvement training
- Maintain awareness of Life sciences technology trends
What you’ll bring
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple tasks with attention to detail
- Critical thinking ability for problem-solving
- Methodical work style in fast-paced environments
- Flexibility to cover varied shift patterns including unsociable hours
Skills
Benefits
- Medical plan for you and your dependents
- Personal Accident Insurance
- Life Insurance
- Critical illness cover
- Provident fund of 12%