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Hiring companyAXIS BANK LTD.
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SBB Relationship Manager - Working Capital
Mohali
About the role
The CBG SBB Relationship Manager - Working Capital at Axis Bank Ltd. in Mohali is part of the bank's sales force focused on acquiring new customers and expanding the lending book. Day-to-day, the role involves sourcing business through channel teams, managing a team of executives selling loan products, handling end-to-end product activities from login to disbursement, and nurturing branch relationships to cross-sell products. The position also requires managing portfolio health, renewals, deferrals, and leveraging digital platforms like Project Neo and Siddhi to enhance customer experience.
What you’ll do
- Ensure achievement of top line business targets by sourcing business through channel teams
- Build and nurture relationships with bank branches and cross-sell other products
- Handle all end-to-end activities related to the product from login to disbursement
- Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows
- Prevent or minimize fraudulent/risky proposals entry into the system
- Act as absolute owner of the mapped book and manage the customer life cycle
- Manage renewals, deferrals, portfolio health, DPDs and timely interest servicing
- Effectively use digital platforms like Project Neo, STP journeys, Business App, and Siddhi
What you’ll bring
- Graduation or post-graduation from a recognized institute
- 5 to 8 years of experience
- Strong sales orientation
- Knowledge of regulatory guidelines and norms
- Capability to handle pressure and meet deadlines
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills
- Proficiency in managing complex client relationships and diverse stakeholders
Skills
Sales orientationRegulatory complianceRisk managementClient relationship managementCross-sellingPortfolio managementDigital platformsStakeholder management
Education
Graduation/post-graduation from a recognized institute