TC
Hiring companyTata Communications
Verified today
Sr. Customer Service Executive - Service Delivery - Platform Planning & Network Design
Chennai, Tamil Nadu, India Full-time On-site
About the role
Tata Communications seeks a Sr. Customer Service Executive for its Platform Planning & Network Design team in Chennai, India. The role drives day-to-day platform and network planning operations, supporting enhancements, maintenance, and migration projects while publishing performance dashboards. This full-time position requires expertise in network design and technical analysis to ensure quality service delivery.
What you’ll do
- Drive day-to-day platforms and network planning and operations
- Support network enhancement, maintenance, and migration projects
- Publish dashboards to track project progress
- Perform platform installation and configuration
- Support technical analysis of software, hardware, and network systems
- Perform integration and migration with existing systems
- Create technical service requirements
What you’ll bring
- Experience in network maintenance, migrations, or enhancements
- Expertise on various telecommunication equipment
- Good knowledge of service provider products
Skills
network designplatform planningnetwork maintenancetelecommunication equipmenttechnical analysissystem integrationmigration supportdashboard publishing