Field Service Engineer

About the role

Field Service Engineer on Agilent Services & Support team, delivering on‑site installation, maintenance and repair of hardware, software and networking solutions for customers. Works closely with Support, Sales, Marketing and R&D to troubleshoot issues, provide preventive maintenance advice and train field engineers or customers. Mumbai, India, on-site with 75% travel, day shift schedule.

What you’ll do

• Install, configure and optimize hardware/software/network products at customer sites
• Diagnose and resolve product performance problems
• Perform maintenance, repair and calibration services
• Advise customers on preventive maintenance and configurations
• Manage product escalations and coordinate with internal teams
• Deliver technical training and workshops for field engineers or customers

What you’ll bring

• Bachelor's or Master's degree or equivalent
• 1-2+ years relevant experience
• Post‑graduate certification or license may be required
• Travel up to 75% of the time
• Day shift availability
• Compliance with customer/vendor credentialing

Skills

Education

Bachelor's