A
Hiring companyAmazon
Active listing
Operations Manager, Fulfillment & Operations Management
Thane,MH,IND Full-time On-site
About the role
Operations Team at Amazon focuses on ensuring seamless fulfillment and operational excellence. The Operations Manager leads a shift, drives team performance through metrics and process improvements, analyzes trends with data tools, and coordinates with carriers, vendors, finance and fulfillment centers to resolve issues. Thane, MH, IND, on-site work model.
What you’ll do
- Manage a shift and team performance
- Develop and use performance metrics to drive results
- Identify business impact of trends and make data‑backed decisions
- Communicate with external customers (carriers, vendors) and internal stakeholders (finance, ops excellence, fulfillment centers)
- Escalate problems and follow through on resolutions
- Pull data from databases using Excel, Access, SQL and perform ad hoc reporting and analysis
What you’ll bring
- 2+ years employee and performance management experience
- Bachelor's degree or equivalent
- 2+ years Amazon (blue badge/FTE) experience
- Flexible schedule/shift including weekends, nights, holidays
Nice to have
1+ years performance metrics, process improvement or lean techniques experience
Skills
Team ManagementPerformance MetricsProcess ImprovementData AnalysisSQLExcelStakeholder Communication
Education
Bachelor's degree