A
Hiring companyAmazon
Verified today
Senior Operations Manager , External Fulfillment
Bengaluru,Karnataka,IND On-site
About the role
Amazon External Fulfillment team drives new launches for seller, direct, and vendor fulfillment channels, ensuring operational excellence in the India market. The Senior Operations Manager leads a team to meet performance metrics, manage stakeholders, and implement tech and process improvements. Bengaluru, India, on-site, hybrid schedule with flexible shifts including weekends and holidays.
What you’ll do
- Lead new fulfillment launches across SF, DF, VF channels
- Accountable for team performance on key metrics
- Manage stakeholder relationships
- Drive tech initiatives and process improvements
- Motivate team in a dynamic, metrics‑driven environment
What you’ll bring
- 3+ years employee and performance management
- Bachelor's degree or equivalent
- 2+ years Amazon (blue badge/FTE) experience
- Flexible schedule including weekends, nights, holidays
Nice to have
1+ years performance metrics, process improvement or lean techniques
Skills
Operations ManagementPerformance MetricsProcess ImprovementStakeholder ManagementTechnical AptitudeAnalytical Problem Solving
Education
Bachelor's