Chuno
Back to jobs
AT
Hiring companyAkamai Technologies

Verified today

Associate Cloud Support Engineer

India Full-time Remote

About the role

Akamai seeks an Associate Cloud Support Engineer to deliver technical assistance for Web, Media performance delivery, Security, and Edge Compute services. The role involves resolving technical issues, ensuring optimal product use, and fostering customer relationships via remote ticketing, email, and calls. This is a full-time, remote position based in India.

What you’ll do

  • Deliver technical assistance for Akamai's Web, Media performance delivery, Security, and Edge Compute services
  • Resolve technical issues and ensure optimal product use
  • Foster customer relationships
  • Support customers remotely through ticketing system, email, and online calls
  • Ensure efficient communication and accurate documentation of all interactions

What you’ll bring

  • Bachelor's degree in computer science engineering or relevant fields
  • 6 months to 1.5 years of experience

Skills

TCP/IPUDPQUICDNSHTTPBGPLinuxBash/Shell

Education

bachelor's degree in computer science engineering or relevant fields

Keep exploring

Similar opportunities.

See all similar roles
H

Hyland

Associate Cloud Support Analyst, Nuxeo

Technical Support team at Hyland provides cloud assistance for Nuxeo solutions, ensuring customers receive timely resolution of technical issues. The Associate Cloud Support Analyst troubleshoots basic technical problems, owns support cases from intake through resolution, and communicates progress to customers. Hybrid role based in Hyderabad, India, with three days per week onsite, offering opportunities to work with cloud environments and collaborate across teams.

Hyderabad,India,IndiaHybridFull-time

Verified 4 days ago

H

Hyland

Associate Cloud Support Analyst

Hyland Cloud Support team ensures customers get reliable assistance for the Nuxeo platform. The analyst troubleshoots installations, configurations, and customizations, audits code, and collaborates with product, engineering, and cloud ops to resolve issues. Works hybrid in Hyderabad with 3 days onsite and 2 days remote, participates in on‑call rotation with compensation for after‑hours support.

Hyderabad,IndiaHybridFull-time

Verified 4 days ago

H

Hyland

Associate Cloud Solution Specialist

Hyland’s Associate Cloud Solution Specialist team deploys, migrates, and upgrades Hyland Content Innovation Cloud solutions for global customers. The role involves gathering requirements, building cloud infrastructure, configuring applications, troubleshooting issues, and providing go-live support to ensure customer success. This remote position is based in Kolkata, India.

Kolkata, INRemoteFull-time

Verified today