Customer Service Assistant

About the role

Mouser Electronics Customer Service team ensures seamless order processing and exceptional support for global clients. The Customer Service Assistant handles accurate data entry, multi‑currency order verification, and provides chat support in local and additional languages while working night shifts. Pune, Maharashtra, India, on-site, full‑time.

What you’ll do

• Enter and retrieve customer data using various software
• Proofread and generate data reports
• Manage discrepancies and coordinate with supervisors
• File records and handle communications via fax, email, and mail
• Maintain high standards of quality and meet daily productivity targets
• Support local Customer Service teams and assist with complex requests

What you’ll bring

• Bachelor's Degree
• Night shift availability
• Proficiency with data entry tools
• Ability to handle multiple currencies
• Chat support in local language