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Hiring companyMouser Electronics
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Customer Service Assistant
Pune, Maharashtra, India Full-time
About the role
Customer Service Assistant at Mouser Electronics supports the customer service team in Pune by accurately entering and retrieving data, managing international order details, and providing chat support in local and other languages. The role ensures high quality and timely processing of customer requests, maintains records, and assists with complex inquiries to uphold service excellence. Pune, India, on-site work model with night shift schedule.
What you’ll do
- Accurately enter and retrieve data using various software
- Proof and review data reports
- File and distribute records and communications
- Promote high standards of quality and service excellence
- Process work timely to meet productivity objectives
- Manage multiple currencies for international orders
- Provide chat support in local language and others
- Support local and other customer service teams
Skills
Data entrySpreadsheetDatabaseCustomer supportTime managementMultilingualQuality assuranceProblem solving
Benefits
Bachelor’s degree required