Executive – Sales support

About the role

Freudenberg Performance Materials India Pvt. Ltd. is seeking an Executive – Sales Support to manage end‑to‑end sales and purchase order processes for domestic and international markets. The role involves tracking purchase and sales orders, coordinating payment follow‑ups with customers and suppliers, and ensuring timely delivery to destination points. Responsibilities include managing new project follow‑ups with customers and development teams, liaising with customs authorities and freight forwarders for clearance, creating new customer and vendor records, and promoting new products while selling existing stock. The candidate will forecast SEZ and major product demand, resolve customer queries such as NOC and ledger statements, and maintain sample tracking for new development. Required qualifications are a graduate degree with 2‑3 years of relevant experience, strong communication and problem‑solving skills, and proficiency in MS Office and CRM tools. The position is full‑time, based in Chennai, India, and offers a dynamic role in a global manufacturing environment.

What you’ll do

• Sales and Purchase order ( domestic and International)
• Purchase tracking and sales tracking to reach destination place
• Payment follow ups ( customer and suppliers)
• New project follow ups ( customer and development team)
• Follow with CHA and forwarder for custom clearance
• New customer & vendor creation request and follow the proper document.
• New customer generate with new order
• Promote the new product and selling the existing stock
• SEZ & other major product forecast maintenance – based on re order level will place the order to Production.
• Customer other quarry solving like NOC , ledger statement, etc…
• Sample tracking ( New development)
• Purchase activities – PO request , forwarder request, shipment document request, etc…
• Record maintenance- Import & Export document , Vendor & Customer document, test reports

What you’ll bring

• Graduate in any discipline with 2-3 years of relevant experience
• Excellent communication and problem-solving skills.
• Proficiency in MS Office and CRM tool

Skills

Education

Graduate