Senior ServiceNow Developer

About the role

CrowdStrike is seeking a Senior ServiceNow Developer to join its fast-growing IT Applications team. You will design, build, and maintain first-class ServiceNow solutions, translating business requirements into well-architected workflows, integrations, and data migrations while supporting the platform’s ITSM and domain-specific modules. The role involves code reviews, testing, stakeholder collaboration, incident handling per SLAs, and mentoring team members. This is a remote position based in India.

What you’ll do

• Develop, test, and document custom development, integrations, and data migrations for ServiceNow features, applications, and projects
• Translate business requirements into well-architected solutions that best leverage the ServiceNow platform
• Design and develop a reusable workflow framework and continuously improve manual processes
• Participate in code reviews to ensure high code quality and appropriate design patterns
• Execute test plans to ensure quality solutions are delivered
• Communicate with team members and stakeholders to ensure effective collaboration across development, testing, and deployment
• Provide detailed estimates and work breakdown structures for assigned tasks
• Handle incidents per published SLAs, maintain required maintenance tasks, and address system issues impacting SLAs or platform health

What you’ll bring

• Bachelor’s degree in computer science or equivalent experience
• Typically 5+ years of IT Service Management / ServiceNow experience
• At least three years of software development and two years of ServiceNow application development
• Good understanding of the ServiceNow Common Service Data Model (CSDM)
• ServiceNow Certified Systems Administration (CSA) certification
• ServiceNow Certified Application Developer certification
• At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Employee Center Pro, ITSM, etc.
• Experience developing REST/SOAP API

Skills

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role

Education

Bachelor’s degree in computer science or equivalent experience