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ServiceNow Tech Lead Software Engineer
About the role
Technology Solutions Team at JPMorgan Chase drives strategic initiatives across the firm by building and optimizing ServiceNow platforms. The Lead Software Engineer oversees a team of entry‑ to mid‑level engineers, provides technical guidance, and ensures delivery of scalable solutions aligned with business requirements. Based in Bournemouth with hybrid collaboration across global sites, the role includes coaching, architecture design, and performance optimization.
What you’ll do
- Provide oversight and coaching for software engineers
- Collaborate with Business Analysis for estimates and agile plans
- Design, code, test, and deliver ServiceNow applications
- Enhance scrum practices and continuous improvement
- Allocate resources and plan projects to meet timelines
What you’ll bring
Bachelor's degree in Engineering or related field
Nice to have
- Significant ServiceNow development experience
- ServiceNow certifications: CSA, CAD, CIS‑ITSM
- Leadership of software engineering teams
- Strong SDLC and ITIL knowledge
- Expertise in ServiceNow architecture and integrations
- Proficiency in JavaScript/AngularJS
- Performance optimization skills
Skills
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Employee assistance program